Ensuring performance standards at airport security checkpoints is essential to the safety of flights. Additionally, money, time and effort is invested in selecting and training the aviation security officer (ASO) workforce. In order to mitigate these risks and ensure that these costs are well-spent, it is crucial to engage in a performance management programme.
Systems such as Threat Image Projection (TIP) provide vital information about the performance of ASOs. In the US, 35,000 staff screen over 525 million bags each year. Identifying how an individual screener is performing can be an immense challenge.
Using TIP-DMISTâ„¢ QinetiQ has provided Transportation Security Administration (TSA) with monthly reports on threat detection performance across the entire screening workforce.
Our expertise lies in the analysis and interpretation of TIP data. We can use this expertise to enable organisations to accurately monitor staff performance, and provide diagnostic information about future training requirements and interventions.
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